My career so far has been associated with administration and direct customer service. I acquired experience working at a Notary’s Office, where I learnt about the specificities of the legal services market. My work in the financial sector started when I joined one of the largest banks in Poland. As a customer advisor, I obtained knowledge related to active selling of banking and insurance services, as well as to credit risk assessment.
I have learnt that the key to success consists in building professional, long-term relations with the customers. For me, working with Subra is a perfect combination of my interests, focusing on the legal aspects of receivables trading and the broad field of financing, with my previous experience and capabilities.
A manufacturing and sales company, strongly impacted by seasonality, targeting its products at demanding high earners with specific interests; it used to be an industry icon at a certain point in the past. The market was dynamic however, and several large entities appeared, reaching customers with products that may have been worse in terms of quality, but cheaper and accessible for everyone. Their good marketing and PR strategies made our client’s market share shrink, and the revenues drop as a result; payment problems appeared, along with requests for payment and enforcement by bailiffs. The first thought the company had was “we’ve been through a lot already, we’ll cope this time too”. However, neither good intentions nor magical thinking managed to solve the problem. What they needed was to contact someone like us. It was hard work: changes were needed in nearly every single area within the company, but the management board cooperated with us, despite initial resistance. Eventually, we managed to restructure the business, calm down the situation, reorient activities and develop a good strategy for the future.more information